Welcome to Trading Hexa! This Refund Policy outlines the terms and conditions regarding refunds for our services. By using our platform, you agree to comply with and be bound by this policy. If you disagree with any part of these terms, please refrain from using our services.
1. Refund Eligibility:
Trading Hexa Algo Bot Trading subscriptions are nonrefundable. We do not provide refunds for subscription fees once the service has been purchased.
2. Early Withdrawal Deductions:
In the event of an early withdrawal, deductions will apply as follows:
- Within the First Three Months: A deduction of 20% will apply if the capital or principal is withdrawn within the first three months.
- Within the Next Six Months: Subsequent withdrawals within the next six months will incur a 10% deduction.
3. Processing Time:
Refunds, if applicable, will be processed within 24-72 working hours.
4. How to Request a Refund:
To request a refund, please contact our customer support team at support@tradinghexa.com. Provide relevant details, including your account information and the reason for the refund request.
5. Changes to Refund Policy:
Trading Hexa reserves the right to update or modify this Refund Policy at any time without notice. Your continued use of our platform after any changes indicate your acceptance of the revised terms.
For further inquiries about our Refund Policy, please contact us at support@tradinghexa.com.
Thank you for choosing Trading Hexa.